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Category: HR & recruitingUse case: Employee self-serviceFor: HR teams in growing companies

Internal HR helpdesk agent

Leave, payroll, benefits and policy questions are answered from your actual internal policies, with the source cited. Requests are filed into HR systems for human approval, and sensitive topics go straight to a person — discreetly.

What it solves

01

HR inbox full of repeats

The same twenty questions stop reaching the team.

02

Answers varying by mood

Policy answers come from the policy, with a citation.

03

Sensitive topics mishandled

Personal matters route directly to a human, discreetly.

How it works

  1. 01

    Ask

    Employees ask in chat — leave, payroll, benefits, policies.

  2. 02

    Answer

    Replies come from current internal policies, source cited.

  3. 03

    File

    Requests are submitted into HR systems; approvals stay with people.

  4. 04

    Escalate

    Sensitive or unclear topics hand off to HR directly.

Before & after

Without it

  • HR answers the same questions daily
  • Policy answers depend on who replies
  • Requests lost between chat and e-mail
  • Employees guess instead of asking

With it

  • Instant answers with the policy cited
  • HR time freed for actual people work
  • Requests filed and tracked, approvals human
  • Sensitive matters reach a person directly

Your process could be next.

Tell us what eats your team's time — we'll show you what an AI prototype could do about it.