Category: Operations & logisticsUse case: Order intake automationFor: Wholesale, manufacturing & distribution
Order processing automation
Orders arriving as e-mails, PDFs and spreadsheets are extracted, validated against price lists and stock, and entered into the ERP automatically. Only exceptions reach a human — with the problem already diagnosed.
What it solves
01
Manual order retyping
Orders flow into the ERP untouched by hand.
02
Entry errors
Item codes, quantities and terms validate automatically.
03
Backlog at peak
Order volume scales without scaling the back office.
How it works
- 01
Capture
Orders arrive by e-mail, PDF or spreadsheet and are parsed regardless of format.
- 02
Validate
Items, quantities, price-list terms and stock are checked automatically.
- 03
Enter
Clean orders go into the ERP; confirmations go back to the customer.
- 04
Escalate
Mismatches queue for a human with the issue diagnosed.
Before & after
Without it
- Every order retyped into the ERP
- Typos discovered at the warehouse
- Peak season means overtime or backlog
- Customers wait a day for confirmation
With it
- Orders in the ERP minutes after arrival
- Validation against price lists and stock
- Peaks absorbed without extra headcount
- Confirmations back to customers automatically
Your process could be next.
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