Knowledge-base answer bot
A support bot grounded strictly in your documentation, contracts and resolved tickets. Every answer cites its source, unknown questions hand off to a human with context — and customers know they're talking to AI from the first message.
What it solves
Stale FAQ pages
Answers come from living documentation, not a page written last year.
Hallucinated answers
The bot only answers from your sources — and shows them.
After-hours silence
Customers get real answers at midnight, not an autoresponder.
How it works
- 01
Ground
Documentation, contracts and resolved tickets become the bot's only sources.
- 02
Answer
Every reply cites the source it came from — one click to verify.
- 03
Hand off
Unknown or sensitive questions go to a human with the conversation attached.
- 04
Improve
Gaps the bot couldn't answer become a to-write list for your docs.
Before & after
Without it
- FAQ outdated the week after it's written
- Customers wait for office hours
- Same questions answered by hand every day
- No one knows what customers can't find
With it
- Answers from current docs, with sources shown
- Real self-service around the clock
- Humans only see the genuinely new questions
- Documentation gaps surfaced automatically
Your process could be next.
Tell us what eats your team's time — we'll show you what an AI prototype could do about it.