Artisan commands

The provider registers the commands but puts nothing on the scheduler:

// routes/console.php
use Illuminate\Support\Facades\Schedule;

Schedule::command('tickets:sweep')->everyFiveMinutes();  // overdue and due-soon flags
Schedule::command('lifecycle:sweep')->everyMinute();     // closes resolved tickets after 7 days

tickets:install

• Publishes tickets-config, then media-, likes-, reports-, approvals-, comments-, lifecycle-, attributes- and tickets-migrations (sluggable’s slug-history table is not needed).
• Shows the six key-type settings to align before migrating — tickets.primary_key_type, tickets.key_type, lifecycle.key_type, lifecycle.actor_key_type, comments.key_type, attributes.key_type — with their current values (INVALID for a junk one).
• Prints the next steps: migrate, the user model as an assignee, the Gate abilities, the two scheduler lines, tickets:doctor — and, while the doctor would report guest_links, the three ways to settle it — plus how to serve and customise the API. The route file is never published by the installer.
• Idempotent: published files are kept unless --force, and a republished migration lands on the file it landed on before.

tickets:doctor

Read-only checks, by section. Each has a section, a code, a level (ok, warning, error) and a message; the exit code is 1 when any check is an error:

php artisan tickets:doctor          # exit 1 on any error
php artisan tickets:doctor --json   # {ok, checks: [{section, code, level, message}]}

A fresh install exits 1 until it is configured: guest notifications are on by default and the default guest-link generator needs the guest routes, which ship off. Fix it with TICKETS_ROUTES=on, your own Contracts\GuestLinkGenerator, or TICKETS_NOTIFY_GUESTS=off.

tickets:sweep

Calls Tickets::sweep() and prints the counts. Each ticket is flagged at most once per due date, concurrent sweeps included; it never auto-closes — that is lifecycle:sweep:

php artisan tickets:sweep
# 3 tickets became overdue.
# 1 ticket is due soon.

tickets:prune-fields

Forgets the custom field values no field of their ticket accounts for any more; values of an inactive field are kept. The one step that cannot be undone:

php artisan tickets:prune-fields --dry-run
php artisan tickets:prune-fields --chunk=500