--- title: "SOC alert triage agent | Roundly" description: "AI agent investigates SIEM and EDR alerts automatically — closes false positives with documented reasons, escalates real incidents with evidence." url: https://roundly-consulting.com/use-cases/security/soc-alert-triage-agent language: en --- Category: Security Use case: Alert investigation For: SOC & security teams # SOC alert triage agent Every SIEM and EDR alert is investigated automatically: the agent pulls related logs, checks asset and user context, reconstructs the timeline and closes false positives with a documented reason — real incidents escalate with the investigation already written. ## What it solves 01 ### Alert fatigue Analysts stop clicking through hundreds of false positives a day. 02 ### Buried incidents Real attacks no longer hide in a queue of benign alerts. 03 ### Triage knowledge in heads Every alert follows the same documented investigation steps. ## How it works 1. 01 ### Ingest Alerts stream in from your SIEM and EDR tools automatically. 2. 02 ### Investigate Related logs, asset context and user activity are pulled and correlated. 3. 03 ### Decide False positives close with a documented reason; incidents escalate with a timeline. 4. 04 ### Learn Analyst feedback tunes detection thresholds and playbooks over time. ## Before & after ### Without it - Analysts click through hundreds of alerts a day - Real incidents wait behind walls of false positives - Investigation depth depends on workload and shift - Closed alerts leave no record of the reasoning ### With it - Every alert investigated within minutes of firing - Real incidents escalated with a ready-made timeline - Same documented investigation steps on every alert - Full reasoning logged for audits and post-mortems ## Your process could be next. Tell us what eats your team's time — we'll show you what an AI prototype could do about it. [Talk to us](https://roundly-consulting.com/contact.md) [Explore the Cosmos platform](https://roundly-consulting.com/cosmos.md)