---
title: "Phishing triage agent | Roundly"
description: "AI agent that triages reported phishing e-mails in seconds — analyzes headers, links and attachments, closes benign reports and escalates real threats."
url: https://roundly-consulting.com/use-cases/security/phishing-triage-agent
language: en
---

Category: Security Use case: E-mail threat triage For: Security & IT teams

# Phishing triage agent

Every reported suspicious e-mail is analyzed in seconds: the agent inspects headers, links and attachments, checks threat intelligence, classifies the threat and either closes the case or escalates it with a complete investigation summary.

## What it solves

01

### Hours of manual triage

Analysts stop spending mornings on obviously-benign reports.

02

### Slow response to real threats

Genuine phishing escalates in minutes, not days.

03

### Inconsistent verdicts

Every report is judged by the same criteria, fully logged.

## How it works

1. 01

    ### Ingest

    Reported e-mails land in the agent's queue automatically.

2. 02

    ### Investigate

    Headers, URLs, attachments and sender reputation are analyzed against threat intel.

3. 03

    ### Decide

    Benign reports are closed with an explanation; threats escalate with evidence attached.

4. 04

    ### Learn

    Analyst feedback tunes the agent's thresholds over time.

## Before & after

### Without it

- Analysts triage every reported e-mail by hand
- Real threats wait in the same queue as spam
- Verdicts depend on who is on shift
- No audit trail of why a report was closed

### With it

- 95% of reports triaged automatically in seconds
- Real threats escalated in minutes with evidence
- Consistent, documented verdicts on every report
- Full investigation log for audits and compliance

## Your process could be next.

Tell us what eats your team's time — we'll show you what an AI prototype could do about it.

[Talk to us](https://roundly-consulting.com/contact.md) [Explore the Cosmos platform](https://roundly-consulting.com/cosmos.md)